Job description

TOUCHSTONE MEDICAL IMAGING PATIENT SCHEDULER JOB FAIR 2/23/23
PLEASE EMAIL FOR AN INTERVIEW TIME IF YOU HAVE CALL CENTER OR MEDICAL OFFICE SCHEDULING EXPERIENCE
JACKIE.GREENE@USRADIOLOGY.COM

Touchstone Medical Imaging is seeking experienced, detail-oriented Patient Schedulers for our NEW, State of the Art Call Center!

POSITION SUMMARY:
Provide courteous assistance to patients and physician offices while scheduling and registering patients for diagnostic imaging procedures. Responsible for collecting accurate demographic, insurance, and all other billing information, scheduling appointments in person order entry and performing any other duties necessary to provide efficient, timely services to the patients, their families and providers.

Location:

• Lewisville, TX
• Flexibility to Work From Home a few days a week after a 4-6 month training period
• Brand new State of the Art Call Center!

Essential Duties and Responsibilities:

• Schedules/confirms appointments and enters appointment date and time into computerized
• Scheduling application.
• Explains exams/procedures, preparation instructions and location directions to patients and provider office staff.
• Contacts referring provider offices to obtain exam orders if necessary.
• Answers telephone and either responds to inquiry or directs caller to appropriate personnel.
• Consistently maintains composure during all calls, escalating to leads when warranted
• Other duties as assigned.

Minimum Qualifications:
Education/Licensing/Certification:

• High school diploma or equivalent medical scheduling or customer service experience

Experience (years and type):

• 1-3+ years related health care scheduling for multiple locations, medical terminology, physician billing and/or medical reception/medical office experience preferred.
• Call center or phone experience preferred.
• Previous customer service background required.
• Experience working with a computerized scheduling system preferred.
• Bilingual preferred

Knowledge and Skills:

• Precise data entry skills.
• Ability to schedule patients rapidly and accurately.
• Demonstrated organizational skills.
• Excellent verbal and telecommunication skills to communicate with patients, referral sources and staff.
• Ability to work in fast-paced, high productivity environment.
• Ability to document accurately and concisely.
• Careful attention to detail.
• Ability to maintain patient confidentiality.
• Ability to answer multi-line phone.
• Ability to meet call center metrics

#TMI CAREERS

U.S. Radiology Specialists is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.