Job description

Our Assistant Managers:

• Set the pace for all associates as selling and service leaders.
• Are energized by creating a customer experience that exceeds expectations and drives loyalty.
• Own the selling floor, placing the right people in the right place at the right time.
• Motivate the team to achieve their SPH and KPIs.
• Master and own their DOR.

What We Expect You To Bring

Starting on day one, you should:

• Enjoy working hard and always be up for a challenge.
• Have a track record of setting and achieving goals and always see things through from start to finish.
• Make smart decisions by: actively listening, understanding data and looking beyond the obvious.
• Know your strengths and limits and balance knowledge of process and judgment to guide actions.
• Address tough situations quickly, providing complete and actionable feedback.

What You Can Expect

To be part of a team of the best and brightest that:

• Believes in our products and services.
• Knows the customer and delivers our value, design and style message.
• Maximizes opportunities and questions what can be done better.
• Generates ideas to evolve the business.
• Is market-aware, forward thinking and global.
• Fosters collaboration and productivity.
• Knows when to act and when to partner.

How We Measure Results

We expect that you will:

• Lead productive selling floor shifts that meet or exceed the SPH goal.
• Look for omni solutions to exceed customer expectations.
• Provide the communication and tools needed for the team to achieve their KPIs.
• Achieve Enterprise Selling targets.
• Successfully complete facilitated, on-the-job and mobile learning.

Fine Print

Our Assistant Managers:

• Have a high school diploma or equivalent combo of education and experience.
• Communicate effectively and confidently.
• Process information and operate store systems accurately.
• Assist in processing and replenishing and keeping the store looking great.
• Are available when we are busy, including: nights, weekends and holidays.
• Are facile with technology and apps and familiar with industry-related blogs and feeds.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds |18 kilos.
• Must regularly move around all store areas and be accessible to customers.

*Must be able to pass a background check

*Must be able to work weekends and holidays

Please apply at

https://jobs.jcrew.com/JCrew/job/Louisville-Assistant-Manager-%28Part-Time%29%2C-J_Crew-Factory%2C-Outlet-Shoppes-of-the-Bluegrass-KY-40067/1002262300/

Job Type: Part-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person

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