Performance Analyst
Full Time
Long Beach, CA 90806
$74,760 - $91,980 a year
Posted Just posted
Job description
Overview and Summary:
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives – both professional and personally – so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
Position Overview: This position supports the delivery of Marketing Performance - Urban Science client services on an account team. The Analyst/Consultant is focused on both technical & client handling skills to execute high-quality projects and assignments with a high degree of accuracy in a timely manner. This position requires autonomy and customer relationship handling responsibility.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond the normal 40-hour workweek.
URBAN SCIENCE is committed to providing an employee experience that is inclusive and welcoming and recognizes that having a wide range of perspectives and world views breeds better outcomes. We work to ensure that policies, practices and procedures relating to hiring, training, development, career opportunities and salary are administered equitably. We assure that we operate in accordance with all applicable employment laws and hold our employees accountable to do the same. We do not discriminate in any aspect of the employment relationship based on race, color, religion, creed, national origin, ancestry, sexual orientation, disability, weight, gender, gender identity, gender expression, age, or other protected characteristics.
Base Salary Range: $74,760.00 - 91,980.00 + discretionary bonus potential. This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Essential Duties and Responsibilities:
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond the normal 40-hour workweek.
URBAN SCIENCE is committed to providing an employee experience that is inclusive and welcoming and recognizes that having a wide range of perspectives and world views breeds better outcomes. We work to ensure that policies, practices and procedures relating to hiring, training, development, career opportunities and salary are administered equitably. We assure that we operate in accordance with all applicable employment laws and hold our employees accountable to do the same. We do not discriminate in any aspect of the employment relationship based on race, color, religion, creed, national origin, ancestry, sexual orientation, disability, weight, gender, gender identity, gender expression, age, or other protected characteristics.
Base Salary Range: $74,760.00 - 91,980.00 + discretionary bonus potential. This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives – both professional and personally – so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
Position Overview: This position supports the delivery of Marketing Performance - Urban Science client services on an account team. The Analyst/Consultant is focused on both technical & client handling skills to execute high-quality projects and assignments with a high degree of accuracy in a timely manner. This position requires autonomy and customer relationship handling responsibility.
EDUCATION and/or EXPERIENCE:
University degree preferred; technical background strongly preferred (i.e., engineering, applied math, statistics, applied science, information systems, operations research, etc.) from an accredited college or university, or equivalent foreign institution. Non-technical degrees will be considered if candidate possesses appropriate level of analytical and technical knowledge required for the role.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond the normal 40-hour workweek.
URBAN SCIENCE is committed to providing an employee experience that is inclusive and welcoming and recognizes that having a wide range of perspectives and world views breeds better outcomes. We work to ensure that policies, practices and procedures relating to hiring, training, development, career opportunities and salary are administered equitably. We assure that we operate in accordance with all applicable employment laws and hold our employees accountable to do the same. We do not discriminate in any aspect of the employment relationship based on race, color, religion, creed, national origin, ancestry, sexual orientation, disability, weight, gender, gender identity, gender expression, age, or other protected characteristics.
Base Salary Range: $74,760.00 - 91,980.00 + discretionary bonus potential. This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
- With limited guidance, plans, organizes, develops, and delivers client-requested reports, deliverables, and projects on time, adhering to client-requested specifications.
- Designs, creates, and manages client databases, utilizing Urban Science proprietary software, ensuring accurate and high-quality data
- Serves as a contact for, and develops relationships with, the client in order to assist in effectively responding to client requests and inquiries.
- Acquires and maintains a thorough understanding of client data for assigned projects in order to properly create client deliverables.
- Assumes responsibility for accurate and high-quality data being utilized on assigned projects.
- Accurately performs application coding and testing functions associated with the development of custom client software.
- Understand Urban Science software and database systems, troubleshoot and test for defects, and communicate remediation plans with the development team
- Tracks, processes, analyzes, and verifies data in order to improve accuracy and quality.
- Use technical skills to accurately monitor, update and maintain Urban Science Science’s internal software systems.
- Attends project meetings in order to document meeting notes and stay up to date on project deliverables.
- Partners with internal teams to ensure that software is properly installed, set up, and functioning at established quality levels.
- Adheres to quality control standards for Urban Science and client organizations.
- Coordinates with individuals or teams to complete analyses, tasks, and projects on time and with high quality.
- Proactively communicates with management to provide updates and report issues in a timely manner.
- Actively works with the manager to understand and implement solutions to improve NPS (client satisfaction).
- Actively supports and participates in required Urban Science training programs to achieve targeted development objectives.
- Works with manager in completing own annual goal setting and performance review in a timely manner.
- Provides training and coaching to Analysts as directed and assumes responsibility for reviewing the accuracy and quality of their work.
- Works with manager to prioritize other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, ability and/or competency needed for successful performance in the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Verbal Communication: Requires the ability to compose and verbally deliver information of varying levels, using appropriate grammar, tone, inflection and non-verbal cues, while also listening to and correctly deciphering verbal communication delivered by others
- Written Communication: Requires the ability and capacity to communicate ideas, facts and data in writing using appropriate grammar, syntax and sentence structure
- Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
- Results Oriented: Requires the ability to strive for optimal results by taking responsibility for timeliness, commitment to task and adherence to performance standards
- Ethics & Integrity: Requires the ability to behave in a trustworthy & transparent manner
- Teamwork & Cooperation: Requires the ability to work cooperatively with others and be part of a team
- Information Seeking: Requires the drive to gain a deeper understanding of work-related issues or events by making a concerted effort to gather information and seek out development opportunities
- Initiative: Requires the drive to go above and beyond in order to improve or enhance job results
- Quality Control: Requires the ability to monitor and check work-related information and deliverables ensuring high quality and accuracy
- Customer Service: Requires the ability to understand and help/assist both internal and external customers and meet their needs
- Conceptual Thinking: Requires the ability to understand a situation or problem by putting the different pieces together to see the bigger picture
- Self-Confidence: Requires the ability to express confidence in dealing with challenging circumstances, in reaching decisions or forming opinions and in handling failures or set-backs constructively
- Relationship Building: Requires the ability to effectively build and maintain friendly, warm relationships or networks of contacts with clients/customers
- Database: Requires demonstrated knowledge of relational database management, including, creating and executing queries, creating scripts/functions/stored procedures, importing/exporting data and manipulating data; knowledge and experience with SQL is required. Prior experience with Microsoft SQL server is preferred.
- Math & Statistics: Prior knowledge and experience of basic descriptive statistics and ability to execute simple statistical analyses, create scatter plots, bar charts and histograms, including the ability to apply the right mathematical methods or formulas to solve a problem is preferred.
- MS Office: Requires demonstrated knowledge of MS Excel for charting and graphing of data, writing formulas and utilizing functions, and filtering, sorting and formatting of data; requires intermediate knowledge of MS Word, and PowerPoint
- Technical/Software: Prior experience with programming languages (i.e. VBA, C#, SQL, SSIS) and the ability to write, understand and troubleshoot code is highly preferred.
- Time Management: Demonstrated ability to prioritize competing demands and manage multiple concurrent tasks is required
EDUCATION and/or EXPERIENCE:
University degree preferred; technical bacground strongly preferred (i.e., engineering, applied math, statistics, applied science, information systems, operations research, etc.) from an accredited college or university, or equivalent foreign institution. Non-technical degrees will be considered if candidate possesses appropriate level of analytical and technical knowledge required for the role.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond the normal 40-hour workweek.
URBAN SCIENCE is committed to providing an employee experience that is inclusive and welcoming and recognizes that having a wide range of perspectives and world views breeds better outcomes. We work to ensure that policies, practices and procedures relating to hiring, training, development, career opportunities and salary are administered equitably. We assure that we operate in accordance with all applicable employment laws and hold our employees accountable to do the same. We do not discriminate in any aspect of the employment relationship based on race, color, religion, creed, national origin, ancestry, sexual orientation, disability, weight, gender, gender identity, gender expression, age, or other protected characteristics.
Base Salary Range: $74,760.00 - 91,980.00 + discretionary bonus potential. This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
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