Registered Nurse - Access Center - Hybrid/Work from Home

Full Time
South Portland, ME 04106
Posted
Job description

For a limited time MaineHealth is offering a $10,000 Sign on bonus for all eligible Registered Nurses with up to 3 years of RN experience and $20,000 for Registered Nurses with greater than 3 years of RN work experience!

  • Eligible candidates are hired (offer accepted) into a Full or Part time RN position. Bonus amount prorated for Part time hires, per diem hires are ineligible.
  • Current MaineHealth member employees are ineligible; former MaineHealth Members are ineligible until greater than 6 months separation from employment

The Access Center nurse supports Maine Medical Partners’ primary care outpatient practices by being the “first call resolution” to patient calls. The Registered Nurse works independently, but is also a member of an RN triage team. The candidate we’re seeking has strong triage skills and is comfortable responding to calls according to clinical assessment protocols.

This position offers day-shift schedules during the Monday-Friday work week. There is schedule flexibility working either 5-8s, 4-10s or 4-9-hour shifts and a half day. The selected candidate can choose to work on-site or a hybrid model. The availability to train and attend meetings on site as needed is required.

    Position Summary
      Position serves as the primary point of contact for patients calling with clinical matters, and practices nursing via the telephone using the nursing process and physician approved protocols.
    Required Minimum Knowledge, Skills, and Abilities (KSAs)
    • Education: Completion of RN degree from accredited school of nursing.
    • License/Certifications: Active unencumbered State of Maine RN license or eligible for licensure. Current BLS certification.
    • Experience: Minimum two years' experience working in a medical facility.
    • Knowledge of telephone-based clinical assessment techniques.
    • Knowledge of medical practice telephone triage protocols.
    • Skill in making decisions and responding quickly and calmly.
    • Proficient computer skills with skill in using electronic medical records.
    • Knowledge of customer service principles and techniques.
    • Excellent professional judgment and decision-making skills.
    • Excellent communication, interpersonal and customer service skills.
    • Excellent organizational skills.
    • Ability to maintain confidentiality.
    • Ability to work independently and as a team member.
Additional Information

MaineHealth was ranked one of America’s Best Large Employers in 2022 by Forbes!

MaineHealth is a not-for-profit integrated health system whose vision is, “Working together so our communities are the healthiest in America.” MaineHealth consists of nine local health systems, a comprehensive behavioral health care network, diagnostic services, home health agencies, and 1,700 employed clinicians working together through the MaineHealth Medical Group. With approximately 22,000 care team members, MaineHealth provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire. Learn more about our system at mainehealth.org

At MaineHealth, we offer benefits that support an individual's needs for today and flexibility to plan for tomorrow. Our packages include health and dental insurances, paid parental leave, retirement program, generous paid time off, and much more! Our comprehensive array of benefits are competitive, affordable, and include choices that meet specific, but ever changing, needs.

With a career at any of the MaineHealth locations, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the neighborhoods that surround it. We are deeply invested in the well-being of our communities and care team members. We believe in fostering a work environment of strong commitment, compassionate caring and continuous improvement. Join us, and your abilities will be challenged and enhanced as you take your career to a new level.


Location: MaineHealth · MMP Admin - Access Center
Schedule: Full Time, Day Shift, 40

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