Job Description Summary:

MAXIMUS Federal Services is looking for a dynamic and motivated program leader to serve as a Regional Manager for a large and complex program.

Job Summary:

Essential Duties and Responsibilities:

• 
  Manage Salesforce reporting and requirements
  • Create profiles for new Medical Experts (MEs) in Salesforce.
  • Add Invoicing information to MEs profile in Salesforce.
  • Add invoicing information to cases in Salesforce for historical purposes.
  • Edit Salesforce user profiles and reporting requirements; including drop downs and additional fields.
  • Serve as back up for Regional Manager for entering cases and audits when necessary.
  • Create reports that are submitted daily to internal contacts and monthly with the Clients, reports include:
    • Invoicing
    • Daily Scheduled Case
    • Monthly Fulfillment Rates
    • Ad Hoc requests
  • Streamline reporting when possible

• Manage invoicing processes for both internal finance and the Client
  • Organize incoming call orders into their respective folder for each individual Operations Hearing Office (OHO).
  • Sign completed call orders and submit to OHO in a timely manner
  • Request missing call orders and amendments to call orders as necessary.
  • Retrieve call orders and submit invoices (when required) via Client’s invoicing portal, HACPS.
  • Manage of all of the payments needed to be sent to Finance for work completed by Medical Experts by creating an Excel database that organized all completed cases into each respective Month tab.
  • Update excel database to ensure finance has accurate information for invoicing.
  • Establish an open line of communication with Maximus Finance & Accounting Sr. Manager to streamline payment process and expedited unresolved payments issues when needed.
  • Establish relationship with Provider Relations Manager and Procurement and Vendor Management team to help set up Medical Experts in Coupa.
  • Answer questions from Medical Experts (MEs) regarding payment for completed work.
  • Submit call orders for Finance so they can prepare Invoice documents.
  • Send Invoice documents to each respectively OHOs.
  • Review and audit finance report to keep track on how much money was coming in and out. Provided reports to Senior Management regarding payments to Agencies.
• Work in partnership with Regional Manager and Scheduling Manager on a daily basis to ensure all operational aspects of the project were running smoothly, such as completed cases for invoicing, payments for MEs were being issued so they can get scheduled for future cases.
• Provide assistance to all departments regarding reports and excel issues.

Minimum Requirements:

• Bachelor's degree or 3 years experience
• Deliver a single large project or multiple smaller projects at the same time.
• Make informed decisions and ensure adherence to budgets.
• Recommend innovative methodologies, techniques, and criteria for projects.
• Knowledge of workflows and project mapping.
• Able to handle multiple tasks and competing priorities.
• Communicate updates and project status effectively and efficiently.

MAXIMUS Introduction: Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com. EEO Statement: Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com. Pay Transparency: Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Posted Max: USD $70,000.00/Yr.