Job description

Impulse Recruitment are currently recruiting for a Sales Support Administrator for a large company based in Dublin 12

This is a Permanent opportunity and a great chance to gain a long term career with a fantastic team

Hours are Monday to Thursday 8 am to 4 30 pm and Friday 8 am to 3 30 pm

Your main areas of responsibility will be:

• Provide an excellent standard of customer support, maintaining and developing positive customer relationships – consistently exceed customer expectations

• Answer customer telephone calls and queries proactively

• Process all customer orders received in accordance with the agreed company standards

• Ensure that all relevant customer queries or exceptions are recorded on the database

• Communicate with all internal business teams, to support the delivery of a positive customer experience for our customers in all their interactions

Reporting Structure Working on the Sales Support Team the Sales Support Administrator will report directly to the Sales Office Manager

• Skill & Experience

• 2 years experience in an office based environment

• Excellent communications skills

• Excellent interpersonal skills

• Excellent attention to detail

• Problem Solver Strong ability to multitask

• Positive can due attitude Friendly telephone manner Preferred

• MS Excel & Word at basic / intermediate level

Great Package Includes

Incentive Bonus following probation period – up to 10% of gross salary paid monthly

• Employer Pension Contribution

• 21 Days Annual Leave

• Up to 3 additional holiday bonus days based on sick leave taken in each six month period

Job Types: Full-time, Permanent

Benefits:

• On-site parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Walkinstown, County Dublin: reliably commute or plan to relocate before starting work (required)

Reference ID: Impulse Sales Support

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