Social Media Coordinator

Full Time
Brentwood, TN 37027
Posted
Job description
Overview:

We believe Running Changes Everything. If you believe that, too, we want to talk. With nearly 250 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and remain committed to delivering unmatched service and support when outfitting customers in everything they need to have a successful run, whether that’s introducing them to their new favorite running shoes, socks, or gear, or inviting them to our next training program run. We like to keep things high-spirited, fast-paced, and fun. We don’t mind wearing more than a few hats and stepping in to help out wherever is needed. Our team is a group of knowledgeable and hardworking individuals who work, sweat, and live passionately. We run together to tackle a problem, reach a goal, get encouraged, and nurture our brand each day. We are in full pursuit to find hardworking people to join us on our quest and bring our core values to life.

Responsibilities:
As Social Media Coordinator you will create, curate and manage all social media content while focusing on Fleet Feet's mission to serve All People, All Paces. We're seeking an individual with a passion for serving our community and a desire to build and engage with our customer base. This role requires local travel between our three stores (Brentwood, Green Hills and Hendersonville) as well as a good working knowledge of the products and services we offer. The Social Media Coordinator will report to the Marketing Director and work in collaboration with the Marketing and Training Program Coordinator, Buyers, and Store Managers.

Working at Fleet Feet means joining a team and a community that ignites and promotes running and fitness. We pride ourselves in putting people first and we truly believe that running changes everything.

This is a part-time position, with an average of 20 work hours per week. Full-time hours are available with a split of 20 Social Media Coordinator work hours per week and 20 Outfitter work hours per week.
Qualifications:
Responsibilities:
  • Create, curate and manage all social media content across multiple platforms (Instagram, Facebook, Twitter, Tik Tok)
  • Measure the success of social media campaigns using program analytics
  • Work with the Marketing Director to develop, implement and mange our social media strategy within a content calendar
  • Partner with Marketing Director and Buyers for campaigns and product promotions
  • Collaborate with Marketing Director and Training Program Coordinator to promote store training programs, create posts featuring programs and communicate key program info
  • Manage the Instagram Shoppable link
  • Coordinate photo and video content in stores with staff and new products
  • Model the Fleet Feet core values and incorporate them into messaging as applicable
  • Promote the use of the Fleet Feet rewards app, website, and curbside shopping
  • Maintain consistency and compliance with our brand standards in all messaging
  • Remain up-to-date on the latest social media best practices and technologies
  • Engage with customers through social media via posts, direct messages, and responding to customer comments
  • Connect with local businesses, vendors, and influencers via social media

Qualifiers:
  • Prior experience in Social Media Management
  • Professional and timely internal and external communication
  • Self-motivated, detail-oriented, and deadline driven
  • Collaborative and customer-centric
  • Willing to go above and beyond when needed
  • Strong verbal and written communication skills
  • Available to work a flexible schedule, including mornings, days, evenings, weekends and holidays

Perks:

  • High energy and fun atmosphere
  • 401(k) Retirement Plan eligibility with employer match (Age 21+)
  • Up to $500 annual race reimbursement
  • Generous employee discount
  • Training and advancement opportunities within the Fleet Feet brand
  • Community involvement and community service activities
  • Training Program and Product Discounts
  • Passionate team members

We are an equal opportunity employer and believe having diverse teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives. That is why we prioritize diversity and inclusion in our hiring practices, our culture, and our engagement with the community.


Fleet Feet franchisees operate as independent business owners. If you apply and are hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation. We have opportunities within both our franchise locations and our Fleet Feet Corporation.


Additional Requirements
- Hours of work for this position may vary based on work schedule. Position requires moving around for periods of 2-4 hours without a rest break task sequencing, and using point-of-sale computers. Occasional moderate to heavy (10-25+lb) lifting and carrying, bending and reaching overhead may be required. Work environment includes substantial communication with customers, working in a retail environment with product displays and stockroom with inventory, and potentially slippery surfaces.

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