AdventHealth Corporate

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift: Monday-Friday

Job Location: Remote

The role you’ll contribute:

The Adventist Health System (AHS) Reconciliation Supervisor oversees a team of Reconciliation Specialists and/or Accountants responsible for various steps in the reconciliation process of cash or accounts receivable. The Supervisor actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value that you bring to the team:

• Use independent judgement to research discrepancies and propose corrections to the accounting records and identify items needing further research by other parties
• Facilitate the resolution of problematic outstanding items in cash and related accounts using all resources available
• Communicate with leadership in local accounting teams, patient financial services, physician services, payor organizations, and other relevant parties to ensure timely resolution of exception items
• Troubleshoot escalated issues, make decisions, communicate, and escalate as appropriate
• Lead efforts to proactively identify process improvement opportunities across various aspects of the reconciliation life cycle
• Demonstrate a comprehensive understanding of AHS cash posting policies and banking processes to facilitate the reconciliation of outstanding items and make recommendations to CRM leadership for areas of process improvement
• Lead training, oversight and supervision of staff members
• Lead team to achieve and maintain performance consistent with requirements for productivity, quality, and service levels.
• Develop and maintain productive team-oriented relationships, internally and externally, through individual contacts and group meetings
• Assist department management by supervising and coordinating the assignments of team members to ensure the proper allocation of resources to complete assigned tasks
• Provide effective feedback, coaching, counseling or discipline to employees when needed
• Ability to demonstrate solid knowledge and application of generally accepted accounting principles
• Develop and review department deliverables for quality and accuracy
• Performs other duties as assigned or directed to ensure the smooth operation of the department

The expertise and experiences you’ll need to succeed:

Minimum qualifications:

• Bachelor’s degree in Accounting or Finance or equivalent degree from a four-year accredited university or college or six years of relevant work experience in lieu of a Bachelor’s degree

Preferred qualifications:

• Experience with a healthcare organization
• Familiarity with business concepts, practices, and procedures