Why Mayo Clinic
Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2022-2023) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. At Mayo Clinic, we invest in you with opportunities for growth and development. Our benefits and compensation package are highly competitive – for additional information please visit Mayo Clinic Benefits as eligibility may vary. We are excited to invite you to be a part of our team within the Department of Laboratory Medicine & Pathology (DLMP) where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Diversity and inclusion are integral to Mayo Clinic's mission to provide excellent, culturally relevant care in a welcoming environment to all individuals from a wide variety of backgrounds. In DLMP and Mayo Collaborative Services (MCS), we aim to diversify our workforce and to create an inclusive work environment where differences are valued, allowing individuals to achieve and contribute to their fullest potential. By leveraging the strengths that each diverse individual and group brings to the table, we gain the strategic advantages of accelerated innovation, better problem solving, enhanced productivity and job satisfaction, improved quality, and, most importantly, we find better ways to meet the needs of our patients.


Position description
As Supervisor of Mayo Laboratory Inquiry (MLI) you will manage and develop staff who manage the extensive information of a complex laboratory to handle over a million calls a year.

Areas of focus in your role will include:

• Quality and Services
• Regulatory Compliance
• Work Unit Safety
• Strategic Planning
• Document Management
• Financial Management
• Development & Implementation of New Services
• Special Projects

As a leader at Mayo Clinic, you will be an active partner with Mayo team members by fostering an inclusive work environment and respecting others with different backgrounds, experiences, and perspectives. You will work with a wide variety of customers and receive direction from laboratory consultant/director(s), administration, and operations managers.

• Individuals hired to this position are required to complete 2 years in this position before becoming eligible to transfer to other positions within Mayo Clinic.

**This position is not eligible for visa sponsorship with the exception of the TN visa classification; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Qualifications
To be considered for this position you must meet one of the following educational and experience qualifications:

Bachelor's in CLS/MLS/MT + 6 Years of Clinical Laboratory Experience

• Bachelor's degree from an accredited institution in clinical laboratory science (CLS), medical laboratory science (MLS), or medical technology (MT)
• And six years of clinical laboratory experience after obtaining the qualified bachelors degree

Bachelor + MLS Certificate + 6 Years of Clinical Laboratory Experience

• Bachelor degree from an accredited institution
• And a certificate in medical laboratory science (MLS) or another clinical laboratory specialty certificate*
• And six years of clinical laboratory experience after obtaining the qualified bachelors degree

Bachelor's in Chemistry or a Biological Science + 7 years of Clinical Laboratory Experience

• Bachelor's degree from an accredited institution in chemistry or biological science
• And seven years of clinical laboratory experience after obtaining the qualified bachelors degree

Master + 4 Years of Clinical Laboratory Experience

• Master degree from an accredited institution in chemical, physical, biological. clinical laboratory science or medical technology
• And four years of clinical laboratory experience after obtaining the qualified bachelors degrees listed above

Bachelors + 4 Years of Laboratory or Management Experience

• Bachelor degree, preferably in CLS/MLS/MT, management/business, sciences or a health-related field
• And four years of laboratory or management experience

• Certificates will be reviewed and approved on a case-by-case basis.

• DLMP employees that have been in their current lab/position for less than 2 years must attach an early release approval from their supervisor.

**This position is not eligible for visa sponsorship with the exception of the TN visa classification; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.


Additional qualifications

• You must include a cover letter, resume, and if you are an internal applicant, you must attach your three most recent performance appraisals to be considered for this position.
• Must have demonstrated leadership, communication (oral and written) and problem solving ability.
• Must be highly organized, efficient, and able to work independently.
• Requires human relations skills to influence and motivate others.

License or certification
ASCP certification or other certification pertinent to the laboratory field may be required depending on the laboratory specialty.

Exemption status
Exempt

Compensation Detail
Required education, experience, and tenure, along with internal equity will be considered when an offer is extended. The pay range for this position is $84,500 - $126,900 / annually.

Benefits eligible
Yes

Schedule
Full Time

Hours / Pay period
80

Schedule details
Monday - Friday, Day Shift

• 100% Remote; may work from anywhere within the United States.

Weekend schedule
Weekends and holidays as required.

Remote
Yes

International Assignment
No

Site description
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Recruiter
Laura Heyde

EOE
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.