Job description
JOB SUMMARY
The Supervisor Comprehensive Care Management in Social Work supervises the daily activities and staff accountable for assessing and coordinating patient care across the continuum to include case management, social work, utilization review and care coordination to achieve optimal clinical and quality outcomes by effectively managing care and resources to reduce unnecessary utilization.
ESSENTIAL FUNCTIONS OF THE ROLE
- Provides administrative, technical and clinical supervision of assigned staff under industry best practices which includes the responsibility for hiring, firing, performance evaluation, education, staff development, work allocation, and problem resolution.
- Trains and helps staff in identifying needs of the people and families served to ensure quality of care.
- Participates in development of care plan of services, coordination, delivery, and quality of services oversight.
- Identifies and implements standards of practice and care to achieve optimal clinical, financial, and patient satisfaction outcomes.
- Develops relationships and processes to facilitate participation by physicians, pharmacists, nurses, social workers and other health professionals in multidisciplinary care planning, care delivery, and discharge planning.
- Participates in the development and implementation of standardized polices to achieve efficiency of operations and the provision of optimum patient care. Ensures compliance with all institutional policies and regulatory requirements.
- Oversees the development of discharge plans and strategies that addresses the patient needs through the continuum of care post-discharge.
- Ensures appropriate scope of practice by staff. Ensures that subordinates are familiar with prominent ethical standards in the profession, related to issues such as confidentiality, informed consent, conflicts of interest, dual relationships, boundary issues, documentation, consultation, referral, and end of services.
KEY SUCCESS FACTORS
- Knowledge of care coordination, discharge planning, case management and utilization review.
- Knowledge of human behavior and performance; separate differences in ability, personality, and interests; psychosocial methods; and the assessment and treatment of behavioral and affective disorders.
- Knowledge of the standards and methods to restore or enhance social, psychosocial, or bio-psychosocial functioning of people, couples, families, groups, organizations and communities.
- Relational skills to interact with a wide range of constituencies.
- Verbal and written communication skills.
- Skill in the use of personal computers and related software applications.
- Ability to develop structures, relationships, and processes to deploy multidisciplinary care planning, care delivery, and discharge planning.
- Ability to standardize policies, procedures, and programs.
- Ability to help people in recognizing and solving problems.
- Ability to supervise, train, motivate, give guidance to staff and ensure the clinical aptitude of staff.
BENEFITS
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based on position type and/or level
QUALIFICATIONS
- EDUCATION - Masters'
- MAJOR - Social Work
- EXPERIENCE - 3 Years of Experience
- CERTIFICATION/LICENSE/REGISTRATION - Lic Clinical Social Worker (LCSW), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP): Must have one of the following: LCSW, LMSW, LMSW-AP Job requires a masters in Social Work.
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