Description

• Understands and responds to internal guests needs.
• Communicates in a friendly, respectful and understandable manner.
• Politely gives consistent, timely and accurate information and finds answer when unsure.
• Uses outlined service behaviors when encountering guests.
• Meets expected service delivery times as defined by department’s service standards or as required by receiver of service or goods.
• Is a team player, cooperates with employees within the department as well as other departments?
• Speaks positively about the company, co-workers and guests.
• In accordance with J.A.C. 19:45‑1.11(c)(2), any individual employed in this position must sign an acknowledgement of these regulatory requirements prior to being employed in the Surveillance Department
• Maintains surveillance on designated areas and activities.
• Assists with training of new Surveillance officer according to standard operating procedures.
• Other duties as assigned.

Records any irregular activity as required.

NOTE: EMPLOYEES MUST ADHERE TO THE REGULATIONS SET FORTH IN N.J.A.C. 13:69D-1.10 and 1.11 AND MUST SIGN AN ACKNOWLEDGEMENT OF THESE REGULATORY REQUIREMENTS PRIOR TO BEING EMLOYED IN THE SURVEILLANCE DEPARTMENT.

Qualifications

• Must know the camera equipment and those methods of operation and recording as required
• Must have knowledge of games cheating methods and related illegal activities

About the company

Our ocean front Bally’s Atlantic City acquisition features world-class accommodations in over 1,200 rooms and 118 suites. The 83,569 sq. ft. casino offers more than 1,300 gaming machines, over 80 table games, as well as a poker room and a FanDuel sportsbook. Guests can enjoy over 10 food & beverage venues, a retail promenade, indoor pool, spa and a fitness center. The facility also offers over 100,000 sq. ft. of event and convention space.