Job description

Job Title: Technical Writer I

Location: Minnetonka; Hybrid schedule: 3 days onsite and 2 days remote contingent upon completion of training

Contract Length:6-month contract

We are seeking an experienced Technical Writer to join our team in support of a Medical Device Cardiac Rhythm Management Division (e.g. implantable pacemakers and cardiac defibrillators) in the Post-Market Surveillance Quality function (monitoring the performance of our devices once they are out in the market). This group is responsible for supporting the Cardiac Rhythm Management Product Performance Group (CRM PPG), responsible to identify, monitor, and respond to customer complaints.

MAIN PURPOSE OF ROLE

Working under general supervision, research returned medical device investigations and drafts customer-facing communications/documents.

MAIN RESPONSIBILITIES:

· Working within the confines of the Quality Assurance policy as well as domestic and international regulatory requirements, writes, edits, and formats a wide variety of assigned customer-facing communications/documents on technical medical device investigations

· Collaborates with engineering, sales, marketing, and customer support personnel, among others, to ensure accuracy and completeness.

· Develops process and strategy for the best communication of technical subject matter.

· Leads projects to improve departmental processes that require cooperation from other functional groups.

· Troubleshoots existing processes and technologies.

· Remains current on developments in and knowledge of the company's products, markets, policies, and objectives, including regulatory requirements and restrictions.

· Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.

· Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors

QUALIFICATIONS:

· Education: Bachelor’s degree required, preference for science related degree

· Minimum 1 year as a technical writer or equivalent role, preference to experience in the medical device industry.

· Must possess comprehensive written and verbal communication, interpersonal, presentation, analytical, project management skills and the ability to prioritize and handle a large volume of projects simultaneously and meet deadlines.

· Must be highly organized and attentive to detail.

· Experience working in a broader enterprise/cross-division business unit model preferred.

· Ability to work in a highly matrixed and geographically diverse business environment.

· Ability to work within a team and as an individual contributor in a fast-paced, changing environment.

· Ability to leverage and/or engage others to accomplish projects.

· Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.

· Multitasks, prioritizes and meets deadlines in timely manner.

· Strong organizational and follow-up skills, as well as attention to detail.

Job Types: Full-time, Contract

Pay: $30.00 per hour

Benefits:

• Health insurance

Schedule:

• 10 hour shift
• Evening shift

Ability to commute/relocate:

• Minnetonka, MN 55345: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Technical writing: 1 year (Required)

Work Location: Hybrid remote in Minnetonka, MN 55345

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