Job Summary: The Unit Secretary handles the administrative duties within the office and performs clerical duties to maintain an organized healthcare office and allow medical staff to focus on patient care. He or she also maintains a line of communication between the patient and clinical staff.

Essential Functions:

• Consistently uses an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Administers and maintains patient records.
• Breaks down medical charts for record keeping
• Communicates with the clinical staff to ensure all appropriate patient information is gathered.
• Answers phones, makes copies, schedules appointments and maintains supplies.
• Handles patient inquiries promptly and appropriately.

Minimum Qualifications: High school diploma or equivalent and one (1) year related experience required, or a comensurate combination of education and experience.

Knowledge, Skills & Abilities: Working knowledge of English grammar. Possess interpersonal skills sufficient to deal effectively and courteously with a diverse group of patients, doctors, internal callers and other healthcare personnel, while maintaining strict medical ethics. Ability to understand oral and written directions. Medical terminology and secretarial experience is preferable. Able to work in a busy environment while maintaining a friendly demeanor.

Working Conditions: Must work in a busy office and public environment while maintaining a friendly demeanor during all interactions with diverse populations of physicians, nurses, patient family members, etc. Potential exposure to blood/body fluids and contagious disease.

Physical Requirements: Constantly sit, see/visual acuity, handle/grasp/feel, talk/hear. Frequently reach, push/pull, bend/twist, lift/carry 1 to 25 lbs. Occasionally lift/carry 25 to 49 lbs.