Job description

Call Center Lead Generator - MUST LIVE IN INDIANA

Renewal by Andersen - Metro and Midwest

Renewal by Andersen windows is the custom division of Andersen® windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen® was founded with the objective of creating a different and better window and door replacement experience for homeowners.

This position plays an integral role within our Inside Sales team and overall strength of our company. This role would be a work from home position; must reside in the state of INDIANA. All characteristics for this role will include, but are not limited to, the following:

Primary Responsibilities:

- Dial out to up to 30 homeowners an hour while tending to heavy inbound call flow for homeowners who have contacted us via one of our marketing avenues

- Document and track all set appointments accurately so that all future customer demonstration and price activity is done per company standards

- Managing high volume of inbound and outbound calls while multitasking through various systems

Qualifications:-

- High School diploma or equivalent

- Minimum 4 years of customer service experience

- Previous call center experience a plus but not required

- Sales mindset and metrics driven

- Ability to work varying shifts, including some evenings and weekends

- Must live in Indiana to be considered for this position - Our 3 week, paid training will take place fully remote

Compensation and Benefits:-

- $18/hr with uncapped commission structure based on appointments set - most reps are making at least $20/hr with commission

- Full insurance package, including medical, dental, vision, and life for full-time employees

- 401(K) program for full-time employees

- PTO

- Student Loan Reimbursement Program

- Advancement opportunities - we promote from within!

Schedule:

- Work from home!

- Must be able to work some morning and evenings shifts, and one weekend shift every week.

- Must have the ability to work until 10:30pm at least ONCE a week.

- Days off will not be consecutive

- Must be available to work during operating hours: Monday-Friday: 7:50am-10:30pm, Weekends: 8:50am-8pm

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance
• Work from home

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Supplemental pay types:

• Commission pay
• Weekly bonus

Weekly day range:

• Every weekend
• Weekend availability

Work setting:

• Remote

Application Question(s):

• What is the best email address to reach you at?
• Our hours of operation:

Monday-Friday 7:50am-10:30pm EST and Saturday/Sunday 8:50am-8pm EST.

Required to work at least one weekend shift per week and able to work until 10:30pm at least once a week.

Are these scheduling requirements something that would work for you?

• You will have to pick up equipment for the role in Carmel, Indiana. Are you available to make that one time commute?

Education:

• High school or equivalent (Required)

Experience:

• Sales: 1 year (Preferred)

Work Location: Remote

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