Job description
Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.
Ocotillo Golf Club
3751 S Clubhouse Dr, Chandler, AZ 85248
SUMMARY
Markets club through direct client contact to maximize membership experience. Maintains ongoing relationships with members in support of the club’s goals to achieve overall Membership growth.
Essential Functions:
- Establishes and maintains positive member relationships and executes new member onboarding process.
- Responsible for building and facilitating the Club’s Lifestyle Content & Social offerings, including working with department heads to complete and implement one unified lifestyle calendar for Members & Guests.
- Work with Club’s food & beverage department to create and maintain function sheets and event files for each Member event, tradition, and other promotions to include but not limited to entertainment contracts, P&L forecasts, and event floor plans.
- Attend events and functions to ensure proper execution of events. Supports the development of programming to increase Golf Rounds, Member Visits, Food & Beverage Revenue, and Member Satisfaction.
- Responsible for facilitating the development and execution of a member communication plan such as, but not limited to answering telephone and route calls to appropriate person/department, greet, welcome and direct guests, weekly e-blasts, monthly calendars, website updates, social media, club event displays, flyers, posters, cart signs and banners.
- Supports in the development and implementation of retention strategies.
- Responsible for supporting, communicating, and adhering to the company’s mission, brand and core values.
- Note: Other duties as assigned by supervisor or management.
EDUCATION and/or EXPERIENCE
- 5+ years of event experience
- Prior Food & Beverage experience preferred
- Excellent people and communication skills.
- Demonstrated outstanding customer service. Excellent organizational skills, attention to detail, drive, and motivation.
- One year of golf course/private club-related work experience is preferred.
- Flexibility with schedule with evenings and weekend work required.
Team Member Lifestyle Perks!
- Medical, mental health, dental and vision insurance
- Life Insurance
- Accident & Critical Illness Insurance
- Pet Insurance
- Paid time off
- 401(k) plan and match
- Holiday pay
- Food & Beverage discounts throughout portfolio
- LA Fitness Benefit for entire family (No initiation fee)
- Free Golf at home club/ Discounted Golf throughout portfolio
- Free Tennis at home club/ Discounted Tennis throughout portfolio
- Employee assistance program
- Career Growth
- Flexible Schedules
- Development Opportunities
Perks may be subject to employee contribution and vary based on eligibility & location
Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.
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