Job description
GET TO KNOW US
At Brown Thomas Arnotts, we exist to imagine and create a sustainable future for our People, Customers and Communities. Our Values, Do the Right Thing, Go Above and Beyond and Drive Creativity and Innovation remain at the heart of everything we do. We are Reinventing Retail and the way we work to enable our teams to be more agile, flexible and responsive to our customer’s needs.
KNOW THE ROLE
We are looking for a talented Social Media Coordinator to work across our team in Brown Thomas Limerick store who can utilize their knowledge of social media to take customer engagement and content creation to the next level, if you have a passion for luxury retail and a keen interest in social media this is the role for you!
This role will be focused on driving sales within a luxury store and owning the content creation throughout the store. The role will require both a passion for retail, creativity and adaptability, switching between sales, editing, styling, planning, and posting our brands on our social media channels.
You will be sales driven, create content, write creative text, and work with an amazing host of brands to curate and create thumb stopping social-first imagery and video.
- Working as part of team, delivering extraordinary service to both external and internal customers
- Ensuring communication is open and clear within the team
- Contributing to team targets and goals
- Attending team briefings daily to understand targets and promotions
- Living and showcasing the behaviors associated with the Brown Thomas Arnotts people values
- Being passionate and enthusiastic about the products and services available within Planet Beauty.
- Acquiring and updating product knowledge through supplier training, product labels, magazines etc
- Keeping up to date with new product launches including new pop up stores
- Promote the sustainable edit across your department
- Being aware of product lines in other departments and introducing related product to the customer
- Being knowledgeable of additional services on offer throughout the store including events and promotions
- Create engaging captions, imagery and video content.
- Design posts to sustain readers’ curiosity and create hype around new products
- Liaise with key stakeholders and with the creative departments to ensure social media channels are legally compliant and on point with the Brown Thomas Arnotts brand.
- Suggest new ways to attract prospective customers and maximize sales.
- Create a memorable in store experience through delivering extraordinary service to our customers
- Enhance the customer experience through new innovation and digital services
- Meeting and exceeding our customer’s needs through product knowledge and building rapport.
KNOW WHAT WE’RE LOOKING FOR
- Retail experience
- Strong customer service skills
- Worked in a fast pace environment
- Effective Communication
- Adaptability
- Target driven
- Self-motivation
- A people person
- Passion for our brands and our products
- Flair and keen interest in Social Media
KNOW WHAT’S IN IT FOR YOU
We believe that every team member should have the opportunity to a meaningful career that enhances professional and personal development.
That is why; we foster a culture of belonging and inclusiveness, one that provides learning and purpose. We show respect for individual needs and circumstances and we enable our people to work in a way that best suits their unique lifestyles and their roles. We place trust in our teams to do the right thing for Brown Thomas Arnotts and keep our customers and team at the heart of our decision-making.
- Team Member discount across the world’s most iconic brands
- Competitive annual leave entitlement
- Recognition Days for Volunteering & Wellbeing
- Wellbeing Initiatives
- Extensive Learning & Development Offerings
- Leading Talent Programmes
- Additional Benefits
KNOW HOW WE WORK
We Drive Creativity and Innovation: Creativity runs through our veins and fuels everything we do. We are an enterprising team that thinks outside the box to bring new ideas to life and to create unrivalled experiences designed for our customers and our world. Fostering a culture of innovation, we keep ahead of the rest while growing sustainably.
We Go Above and Beyond: As agents of change within our industry we set the standard, always leading, never imitating. We love to go where others haven't and thrive on sharing our knowledge and expertise. We work to surpass expectations, inspiring everyone who comes in to contact with our brands.
We Do the Right Thing: We respect our world and everyone we interact with. Acting with decency, honesty and transparency, we strive to ensure that everything we contemplate or do, contributes to a sustainable future. Embracing diversity and inclusivity we build trust among our customers, partners, communities and with each other.
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